Patient centred healing
Slánú
The development behind Slánú
Research
Patient interviews
Staff interviews
Staff shadowing
Surgical observation
Focus Groups
Surveys
Refine
Sythasize data
Storyboard
Prototype
Patient Journey Map
Empathy Map
Card Sorting
Realise
App Screens
User Test
Visual design
Book design
Service Blueprint
Client Delivery
Patient Interviews
I conducted interviews with eight individuals who had undergone reconstructive limb surgery, ensuring a diverse group of patients to remain as inclusive as possible. I spoke with patients at various stages of recovery, ranging from one week to up to one year post-accident. This gave me a deeper understanding of the needs and challenges patients face at each stage of their healing process.
Staff Interviews
I conducted interviews with a diverse range of staff members involved in trauma patient recovery. Meeting with such a wide group has provided me with valuable insights into both the patient and staff experiences. It is crucial that the resources I create support the staff effectively without adding to their already heavy workload.
Refine
Patient Journeys
I have collaborated with both patients and staff members to create an accurate patient journey map, outlining the various stages of recovery. This ensures a comprehensive and realistic representation of the healing process from both medical and patient perspectives
Paper based
I created a paper-based resources because many of patients come from lower socioeconomic backgrounds, with some living in homeless accommodations. Assuming access to smartphones or internet services would be unrealistic and potentially exclusionary. By providing paper-based materials, it ensures that all patients, regardless of their economic situation, have equal access to essential health information.
Additionally, paper-based resources can be easily referenced at any time without relying on technology or internet connectivity. This is particularly important in medical settings, where quick, reliable access to information can significantly impact patient outcomes.
Accessiblity
Realise
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Visual Design
Color Palette:
I chose a soft, calming palette to create a soothing, tranquil atmosphere that supports recovery and is gentle on the eyes. I ensured all colours used were accessible by using colour blindness checkers.
Typography:
I used Quasimoda for its readability, with a 12pt minimum font size to ensure clarity, especially for patients with low literacy or visual impairments.
Diversity:
To address the lack of ethnical diversity that is typically seen in medical materials, I included illustrations with varied skin tones, allowing patients from different backgrounds to feel represented.
Representation:
I used different types of shoes to symbolize diverse personalities, types of people and ages to reflect the individuality of patients.
Symbolism:
Shoes also symbolise the recovery journey, representing progress and the ability to move forward and reintergrate back into everyday life the despite injury.
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App Development
The augmented reality app is designed as a staff tool, eliminating the need for patients to have a smartphone. While a video of the AR demonstration with the patient can be shared with them if desired, it is not essential.
The app’s interface is simple and intuitive, ensuring ease of use for staff. The app screens were designed in Figma, while the AR wound models were created in Autodesk Maya, and the AR elements were developed using C++ in Unity. After testing several different AR platforms, I found that Unity provided the best performance and reliability.
Testing and developement
To ensure the effectiveness of the resources I developed, I conducted a thorough testing phase involving both staff and patients. This process helped identify necessary improvements, refine clarity, and enhance usability across the patient book, caregiver’s guide, and augmented reality (AR) app.
Patient Book & Caregiver’s Guide
I tested the patient book and caregiver’s guide with both patients and hospital staff to assess the clarity and usefulness of the information provided. By gathering feedback from individuals at different recovery stages, I was able to determine what content needed to be added and which areas required simplification. To ensure readability, I used the SMOG readability test, making adjustments to the language to enhance accessibility for patients with varying literacy levels. This ensured that critical medical information remained easy to understand without compromising accuracy.
Additionally, I received valuable input from speech and language therapists, who helped refine the language further, ensuring that the content was as inclusive as possible. The caregiver’s guide was also reviewed to ensure that it pr
Early stage prototyping and modelling